ASSISTANT HEAD HOUSEKEEPER
Inverlochy Castle is currently recruiting for the position of Assistant Head Housekeeper. We pride ourselves on the highest level of service, and attention to detail is paramount. Inverlochy Castle has a long standing reputation as Scotland's finest country house hotel with 17 luxurious bedrooms, a Gate Lodge and 9 other self catering bedrooms within the grounds. As part of Small Luxury Hotels (SLH) we are constantly voted one of the best small hotels in the world.
Eligible candidates must be able to assist the Hotel Manager to ensure standards of cleanliness and hygiene are consistently maintained at a very high standard in the bedrooms, corridors, and public areas of the hotel. Contribute to the profitability of the Hotel through the operation of effective cost controls and stock monitoring within the Housekeeping Department. Maintain consistent five star standards of service, ensuring guest satisfaction while creating a work environment that supports organizational values.
Key Responsibilities include: active working housekeeper involved in the day-to-day operation of the housekeeping department, ensuring delivery of exceptional guest service from all areas (i.e. housekeeping, public areas, laundry, etc). Provide adequate resource planning on a weekly basis and with managing rotas along with the Hotel Manager. The housekeeping department also perform turn down and cover the pantry with dishes and glasses each morning/night and therefore, shifts may be required.
You will also responsible for developing team skills & knowledge through training along with the Hotel Manager. Monitoring and controlling accommodation supplies, and overseeing the ordering, delivery, and storage of all items. Ensure awareness and compliance with all Health & Safety work practices.
The ideal candidate for this position: Must have previous experience in a similar role (with a minimum of 1 year at supervisory/management level) courteous and focused on providing a consistently high standard of customer service, must be standards driven and detail-orientated with the ability to organize and plan ahead and have the ability to lead, multi-task, and make sound decisions in fast-paced environment.
Own transport required due to location of the hotel
Meals provided on duty
Applicants must have a good level of English both spoken and understanding. We do ask that any applications should be in English please.
If this position is of interest to you and you would like to be part of our team then please email your CV to agm@inverlochy.co.uk
We also operate an ‘Introduce a Friend’ bonus. Should you introduce a friend and they and yourself work a minimum of 6 months, a bonus will be payable to both members of our team. Staff also receive excellent tips.
